Refund policy

At Eunoia, we strive to ensure your satisfaction with every purchase.

Return Policy:

All sales are final. We do not accept returns or exchanges for any products purchased. Please ensure that you carefully review your order before completing the purchase. If you have any questions about a product, feel free to contact us before placing your order. We strive to provide accurate product descriptions and images to help you make informed decisions. Thank you for your understanding.

Non-Returnable Items:

• Certain items, such as personalized or custom-made products, gift cards, and downloadable software, are non-returnable and non-refundable unless they are defective or damaged upon receipt.

Shipping Costs:

• Original shipping costs are non-refundable, and customers are responsible for return shipping fees unless the return is due to our error or a defective product.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or refund at no additional cost to you.

Cancellations:

• Orders can be canceled within 24 hours of placement by contacting our customer service team. Once an order has been processed and shipped, it cannot be canceled.

• If you have any questions about our return and refund policy, or if you need assistance with a return or exchange, please don’t hesitate to contact our customer service team at 1eunoiaclothing@gmail.com

This Return and Refund Policy is subject to change without notice. Please review this policy regularly for updates. Last updated: 3/26/2024.